Petbar Boutique - The Heights

I am always nervous taking my fur baby to a new groomer because you never know how it will go. My pup is a German Shepherd mix with long hair, and getting a short summer cut to actually look GOOD has always been a challenge. He has had more than a few bad haircuts in the past, but PetBar Boutique completely exceeded my expectations. They were responsive on the phone, very welcoming when we arrived, and they even gave me a tour so I could see how everything works. I loved the concept, the cleanliness, and the way they truly care for the animals. His haircut came out perfect, they did a great job on his nail trim, he smells amazing, and he looks adorable. The best part is how happy he has been all day. I can tell he feels good. Usually after grooming he is a bit mopy because he is scared or stressed, but that was not the case here. I genuinely think he enjoyed his experience and feels better. Another thing I love is that they have everything you could possibly need for self grooming too. It is convenient, clean, and well organized, which makes it even better. I will absolutely be coming back and recommending PetBar Boutique Houston to all of my friends. It was a wonderful experience from start to finish.

We had the best experience going to PetBar for the first time. I was not sure who to book with for a groomer and after reading glowing reviews, we booked Grey. She was wonderful! Harley’s hair looks perfect and I can tell she was so sweet with our girl. I also liked how there are cameras all over, we could see our puppy waiting in her space in the back when we walked in. She had a ton of space and looked very comfortable. Thank you! See you next time

Karina did my Shih Tzu, Ponzu’s, first ever grooming as a puppy and we’ve been going to her ever since! She does an amazing job and always accommodates my requests. I know that Ponzu is in good hands when he is with Karina. If you are in need of a new groomer, look no further!

Karina at PetBar is a dog whisperer! Our chow chow has been getting groomed with Karina for over a year and she always does the BEST job. Our dog doesn’t love going to the groomer (can you blame him?!) but Karina makes it tolerable and relatively painless. Highly recommend!

I've only used PetBar once and was initially pleased with my dog’s haircut. Unfortunately, there was a serious issue with the gland expression not being done correctly that overshadowed the experience. After the appointment, my dog was visibly uncomfortable, rubbing his bottom on the ground and constantly sitting, even on walks. It was sad, as this behavior was completely new and did not exist prior to the grooming. I called the following day and was advised to monitor the situation. When it continued, I shared photos and returned to the shop. At that visit, a more experienced groomer re-expressed his glands and confirmed they had not been properly emptied during the original appointment. While I appreciated the follow-up care, this issue caused my dog unnecessary discomfort and required additional time and effort on my part. I reached out to management and did not receive a response, which is disappointing. I’m sharing this review to highlight the importance of groomers properly executing services or not offering it when inexperienced. Also the poor customer service. To not hear back is insulting. It is fair to say I will not be returning.