Richey Animal Clinic

AMAZING service!! Had a pregnant Frenchbull dog and called around the entirety of Houston before finally finding a place that ended up being even lower than my budget!! Very good prices and amazing service they helped delivered 5 healthy fat pups naturally!! The doctor told us where be able to do it naturally but on the day of labor we thought she was taking too long to show us a puppy and for safety precautions took her here only for Dr. Sullivan to have the magic touch on getting her stuck baby out the canal and helping her to have her babies naturally! So not only was the surgery super affordable but with their expertise and care I didnt even end up needing the c section! They put our pets first as they seem to genuinely know they are our family.

We recently started going to Richey after a bad experience with our previous vet. We took our senior cat in for answers as to why he was so sick and couldn't stop vomiting. Dr. Sullivan and the staff at Richey were so kind and honest with us. Dr. Sullivan didn't sugar coat our cat's condition and was straight forward about potential outcomes for him. He didn't try to talk us into paying more for tests, possible treatments, etc. when he already knew how bad things were with our cat. We had to say goodbye to our cat but I feel like Dr. Sullivan and Richey helped us make an informed decision and didn't mislead us (unlike other vets i have been to). I trust them to be honest with me and I trust that they will prioritize my pet's health over making a profit.

I waited some time before writing this review to ensure my pet’s passing did not cloud my judgment. I only had one minor issue with this clinic a few years prior to her final illness, which had been resolved. However, there are several concerns from those last weeks that I cannot let go of. While I understand the liability around giving medical advice over the phone, being told “It’s up to you to bring her in or not” may have cost my pet valuable time. I put my trust in their words, but in hindsight, that advice could have made the difference between a more peaceful passing and unnecessary suffering. During her final visit, the vet and tech appeared to operate on autopilot. The thermometer used was the slowest available, as they admitted themselves, and at one point the vet accidentally pressed the table’s foot pedal while it was inserted, causing my pet to yelp in pain . . . a sound I’ll never forget. When I asked whether her decline might be due to multi-system organ failure, I was told, “I don’t know what that means.” That response left me both shocked and deeply concerned about the level of training. I am not upset simply because my pet passed because she had been very ill for months, looking back. I am upset because the care here felt careless at critical moments. The one exception was the first veterinarian, who I believe genuinely cared. But assurances such as, “I can promise she won’t get worse,” turned out to be tragically misplaced. At the start, when she was visibly declining, the tech initially told me, “She looks fine, we’ll check again in a few months.” I had to insist they examine her cardiopulmonary and respiratory systems, and even then, it was only weeks before I had to rush her to an ER vet who immediately recognized what was happening.

I took my year old cat Luna because she was not eating or drinking she was sleeping alot more than the usual I was so concerned because shes a very active cat zoomys all day just a happy girl. I took her on Thursday and the assistant asked all the questions, then said she would get the vet, he walked in and gave a her a physical exam very simple exam she had a fever of 106.1 .. he also spoke to the assistant not to me. Asked the assistant all questions and with him knowing she had a fever of 106.1 he told me he gave her two injections something for the fever and antibiotics. I ask if there something I need to give her once I toom her home he said nope we are all done give her a few days and if she's not feeling better bring her back at no charge$$. That's it then he walked out. Well a few days would be Sunday which they are closed. She didn't get any better she actually got worse and her eye closed shut. I was so worried Saturday night we took her to the ER and the vet confirmed she had PARVO. When arriving She asked for symptoms we told her all of them we told her our cat was not fully vaccinated she knew right away it had to be Parvo. I was told that Parvo is extremely prevalent at the moment. We informed the ER vet that we have cats at home and she shared that they all have been exposed and she shared with me how to care for them . I have two cats that are not fully vaccinated so now we are worried we might lose them. As for my Luna she was admitted and she is receiving treatment we are praying it works because if not we will lose her. I can't imagine losing her and now completely worried about my other babies at home. The Richey vet knew of all the symptoms that I shared with the ER vet and didn't request any tests ...crazy huh? Or is he just lazy and neglectful. I will NEVER RECOMMEND this animal clinic the vet here is solely there for a pay check and has lost all passion in his practice. Prayers for my fur babies especially Little Luna 💕 💕