Tractor Supply Co.

Amazing store in Katy! I was so impressed by the inventory and stock arrangements and the neatness of all the aisles. I went to get an animal trap and they had quite a few, exactly what I wanted! And also got a fantastic deal on blue buffalo dog kibble. Above all the staff were most friendly, polite and smiling like you matter to them!

I had a really good experience at Tractor Supply Co. I went in to grab a few things for my pets, and one of the employees actually walked me to the aisle and pointed out the best options instead of just giving directions. The store was clean, organized, and had everything I needed. It made my quick stop way easier than I expected. I’ll definitely be coming back!

Just called the number online and spoke with Brody. Whoever his boss is should be honored he’s employed with you. This man was super courteous. I just wanted to let you guys know.

I took my 45lb Catahoula Leopard to get bathed at their pet washing station last week. It was only $9.95 and here are the Pros & Cons. Pros- price, 2 washing tubs & drying stands, pet washing station is completely closed off from rest of store so if your pup jumps out of tub they can’t run through the store! Great selection of shampoos (whitening, demattting, citrus, deshedding). Cons- the pet washing station floor was a huge muddy mess. I’m hoping it was a one time experience but it was disgusting in there! (See pics) The towels to dry off my dog were very rough. I didn’t even want to use them on me, they were so scratchy. The perfume options were minimal and looked gross (muddy). Needless to say I will be going back to Pet Supplies Plus and paying more so my dog can have softer towels and it be a cleaner experience.

⭐☆☆☆☆ Very poor service experience today. I went to pick up feed for my horse and ended up waiting almost 40 minutes. I was parked right next to the main door and didn’t see any sign for curbside pickup. I kept calling, and every time they said someone was coming out, but no one showed up. When I asked why, they said their person couldn’t see me and just went back inside. If that’s the case, a courtesy call would have been appreciated instead of just hanging up on a customer. The staff and manager really need to work on their professionalism and attitude. It doesn’t take much to be polite and respectful. I am a regular customer on that location, but I guess they don't care. I wish I can give them zero star for their attitude.