
Aruza Pest Control
About
Aruza Pest Control is a termite control provider in Houston, TX, highly rated with 4.7 stars from 5286 reviews. Services include preventive treatment.
Services & Amenities
Customer Reviews
Devyn Abraham
2 months ago
Justin did an outstanding job. He was on time, knowledgeable, and explained everything clearly. He addressed every concern we had and made sure the job was done right. Highly recommend his services!
Tony Tran
6 months ago
Excellent services. Awesome customer services. Very responsive and helpful. Keep me in the loop of what going on. Give me written reports. Always address my needs and willing to come back again to make sure I get what I wanted. Happy to have them come out to my house every month. If you are not satisfied with the treatment of your house they willing to come back to make it the way you like it.
Patrick McGuinness
a month ago
This company sucks. They are WAY too expensive for what you get. The bugs never go away after their visits. The techs are nice people but put forth very little effort to get the job done. THEY PUT YOU ON A CONTRACT FOR 18 MONTHS. So while you’re paying over $900 per year you can’t get out of it and when I called to discover this, their customer service rep thought it was funny. Customer service finally dropped me from $120/month for monthly services to $32/month for quarterly services after calling a year ago to cancel. They are not a good and trustworthy outfit. Aggressive solicitors, expensive service that doesn’t work and poor customer service. This company hits the trifecta. Don’t use them.
Tiffany Varacalli
a year ago
READ THIS BEFORE CONSIDERING ANTHEM PEST CONTROL!!! I’ve had multiple terrible experiences with Anthem Pest Control and hope this helps at least one person make an educated decision on their pest control services. Red Flag #1: The salesman, Nathan, was overly aggressive. Despite telling him I was in a meeting, he insisted on staying at my door and even invited himself into my home when I said my dogs weren’t friendly as he was "good with dogs" (in his own words). He took my phone and emailed my previous pest control company to cancel my services without my full understanding of the situation and prior to any decisions having come to a conclusion. My mom and I both tried multiple times to get him to leave, but he would not take the hit and insisted on discussing his pregnant wife, their new home, and their new furniture. Red Flag #2: After a routine spray service, in which the technician left my floors and baseboards completely drenched in spray (see photos) I had a severe allergic reaction, breaking out in horribly painful hives. I called 4-5 times in October to ask for the ingredients in the spray (per my allergists recommendation - this would allow us to make an educated decision on what caused the hives) and to speak to a manager, but never received a callback. I only heard from them once in November, but missed the call and as I didn’t know it was from Anthem. They did not leave a voicemail, or follow up at any point to indicate that he was calling with Anthem. The only reason I know he attempted to reach me was because I was able to reach the manager at the end of November and informed me that he attempted to call and that there were no notes on my file showing I had requested a call back in October - shows how much this company cares about their customers, right? Red Flag #3: I gave them one more chance in December after speaking with the branch manager, and not only did they send the same technician who drenched my floors - the same one I asked specifically that they don't send - but they new technician they sent then proceeded to soak my cabinets with spray. I had to wipe it all off immediately in hopes it wouldn't stain my cabinets or damage the wood. Red Flag #4: I paid for a full year of service upfront and requested a refund in October to switch to another company. It’s now January, and I still haven’t received my refund. The branch manager, David (the only person I have been able to get a hold of in 3+ months), has stopped responding to my calls and texts for an update, and the company leaves you on hold for over 30 minutes when you ask to speak to a manager, my guess is hoping that you will give up. Please avoid Anthem Pest Control at all costs. They don’t care about their customers, your time, your home, or your health. It is quite obvious that you are just a cash cow to them - unlike what they portray online.
Alexis D
a week ago
Horrible pest control. Not only did their pest tech guy break our fence. The manager did nothing about it. I called 4 times to get it fixed. And when we tried to cancel they had the audacity to charge us a cancellation fee. I’ve caught the pest guy not even going into my backyard before and claiming they “ finished the job” . I have cameras and no one ever stepped foot in my backyard before. I do not recommend.
Reviews sourced from Google. Aruza Pest Control reviews are displayed as-is and have not been modified.
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